Social Housing Consultancy

Are you ready for Social Housing Consumer Standards?
We offer expert services to help you meet the latest Social Housing Consumer Standards. Our comprehensive consultancy includes:
1. Conducting Gap Analysis
  
  Identify areas of non-compliance and opportunities for improvement
2. Developing Action Plan
  
  Create a detailed roadmap to achieve full compliance.
3. Listening to the Voice of Customer
  
  Engage with tenants to gather valuable feedback and insights
4. Reviewing Tenant Satisfaction Measures (TSM)
  
  Evaluate and enhance TSMs to ensure they meet regulatory requirements
5. Complaints Management Process Review
  
  Assess and optimise your complaints handling procedures
6. Policy and Procedure Review
  
  Develop clear, effective policies and procedures tailored to your organisation’s needs
Services for Local Authorities, ALMOs, and Housing Associations

Special rates for small housing providers!